Date: 2007-06-18 09:01 pm (UTC)
From: [identity profile] celandineb.livejournal.com
:-( How annoying! I didn't realize they were quite that bad; SO has both desktop and laptop Apples and so I've dealt with the Apple store near us to get things looked at, but never needed a replacement bit in a hurry like that. That is really CRAP customer service, I have to say.
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